100 night "Sleep Trial"
How It Works (In plain English)
If you think you like a very frim mattress and order the xxxxxxxxxx only to find it it to hard we will swap it with the xxxxxxxxx the same goes for the other mattresss.
Very Firm can be swapped with the Firm
The Firm can be swapped with the Very Firm or the Meduim
The Medium can be swapped with the Firm.
We do charge for the swapp over only the carraige charges you are more then welcome to arrange thsi your selves, but unlike other internet based companies we do not "add" a recollectiing charge in the price "just in case" you didce not to want the mattress. We belive after talking to you either on the phone on over email we can send you the right mattress first time.
Bedz 4 Zzzz offers a one time 100 night sleep trial on all new mattresses*. Because of their unique pressure-relieving properties, Bedz 4 Zzzz requires that you sleep on your new mattress for a minimum of 21 nights before a return authorization will be given. After 21 days, if you still want to return your new mattress, simply contact our customer service department firstname.lastname@example.org for instructions on how to return your purchase for a replacement mattress (**the customer is responsible for all return shipping and handling charges**). The returned mattress must be in “As New” condition and include the original receipt, in order to be eligible for a replacement Mattress***.
When does the trial start?
The 100 night trial offer starts when your mattress is delivered. It is available only on mattress purchases and products purchased as part of our NATURA LATEX & COIR sleep system.
*Mattresses that are covered
NATURA LATEX & COIR SLEEP SYSTEMS
**If an order is cancelled after it has already shipped, or in the case of a refusal, the customer will be responsible for any and all freight charges. This includes the original freight cost to the customer, as well as the cost of the return to our warehouse.
***Should you decide to return your mattress, your refund will be applied in the same form as the initial payment was received. The customer is responsible to pay the return shipping and the mattress is required to be packaged as it was originally received. A quotation for this will be sent prior to shipping
****If you would like to exchange your mattress for another mattress within the 30 day sleep trial, the customer will be required to pay the return shipping cost, as well as the cost of shipping the new mattress. A quotation for this will be sent prior to shipping
****In the event an order arrives damaged, please contact us immediately email@example.com, so we can discuss your options. In some cases the boxes may appear damaged, but the product inside is not. Bedz 4 zzzz reserves the right to re-ship new merchandise if warranted.